How to Port a Landline Number in 3 Steps

Updated: Jan 25

Porting your landline number is easier than it sounds. In fact, thousands of people port their number every year when canceling service with their existing provider.

We recommend you follow these steps before canceling your current service in order to ensure you remain the owner of your number.

Step 1: Collect Account Information

Step 2: Choose a Method for Saving Your Number

Step 3: Start Port Online or Over the Phone

Step 1: Collect Your Account Information

To successfully port your number, you will need to provide your old provider’s account information to your new provider. All telecom providers are required to collect the following information before they can accept your number.

  1. The full business or residential address associated with your account

  2. The full name of the account holder

  3. The Account Number

  4. The PIN Number

Every service provider will have an Account and PIN number that is associated with your landline. To get that information, we recommend checking your bill or calling customer support.

Step 2: Choose a Method for Saving Your Number

When it comes to getting calls from your landline number, you have two options. You can either (1) Place the landline on its own cell phone, or (2) Use a Call Forwarding Service.

For most folks, we recommend using a Call Forwarding service because it’s cheaper and more convenient. A Call Forwarding service lets you store your number digitally and simply forward incoming calls to your existing cell phone. This means you won’t need to get an entirely new cell phone to keep your landline number.

If you need to place the number on your own new cell phone, we recommend contacting your current wireless company.

Step 3: Start Port Online or Over the Phone

If you decide to try a Call Forwarding service, porting your number is a breeze once you have your account information. In most cases, all you have to do is fill out a quick form, and your new provider will be able to complete the entire porting process for you. It typically takes around 4-5 business days to complete the port, and your old landline service is automatically canceled for you according to FCC regulations.

A Call Forwarding service that makes offers affordable plans and an easy porting process is NumberDock. We port hundreds of landline numbers every day while providing 100% USA-based customer service.

To learn more about our porting process, visit our homepage here.